Effective Date: 6 September 2026
Last Updated: 6 September 2026
Privacy Policy
At XPixel Media, we respect your privacy and are committed to handling your personal information responsibly.
This Privacy Policy explains how XPixel Media (“XPixel Media”, “we”, “us”, or “our”) collects, uses, stores, and protects information when you visit or use our website:
Our business is based in Delhi, India, and we primarily work with businesses seeking digital marketing and related online services.
By using our website or submitting information through our contact form, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect information that you voluntarily provide when you contact us or enquire about our services.
This may include:
- Your name
- Email address
- Phone number
- Business or company name
- Information about your business
- Your marketing goals
- Details about the services you are interested in
- Any other information you choose to provide in your enquiry or message
We collect this information primarily through the contact and enquiry form available on our website.
We may also receive information when you contact us directly using the contact details published on our website.
2. How We Use Your Information
We use the information you provide for legitimate business and communication purposes, including:
- Responding to your enquiries
- Understanding your business and marketing requirements
- Discussing our services with you
- Preparing proposals, quotations, or service recommendations
- Communicating with you about a requested service
- Providing and managing services after you become a client
- Responding to questions or requests
- Maintaining business records
- Improving our website, services, and customer experience where appropriate
- Meeting applicable legal or regulatory requirements
We do not collect personal information through our contact form for unrelated purposes.
3. Information You Should Not Submit
Please do not submit passwords, financial account credentials, highly confidential business information, or other sensitive information through the website contact form unless it is specifically required and there is an appropriate secure method for providing it.
4. How We Collect Information Through Our Website
Our website may collect information when you voluntarily submit information through a contact or enquiry form.
At present, XPixel Media does not use:
- Google Tag Manager
- Google Ads conversion tracking
- Meta Pixel or Meta advertising tracking
- A CRM or lead-management system
- Online payment processing through the website
- A chatbot or automated lead-management system
Our website may still use ordinary technical mechanisms, including essential cookies or similar technologies required for website functionality, security, or basic operation.
As our website and technology change, this Privacy Policy may also be updated to accurately reflect our practices.
5. Cookies
Cookies are small files or similar technologies that may be stored on your device when you visit a website.
XPixel Media may use essential cookies or similar technologies that are necessary for the website to function properly.
At present, we do not use a dedicated advertising-tracking system such as the Meta Pixel or Google Ads conversion tracking through this website.
Third-party services, plugins, hosting providers, or website technologies used in the future may introduce additional cookies or similar technologies. Where required, we will update this Privacy Policy and provide appropriate information about their use.
6. How We Share Information
We do not sell your personal information.
We may disclose information where reasonably necessary to operate our website, communicate with you, provide requested services, or comply with legal obligations.
For example, information may be accessible to service providers involved in website hosting, website maintenance, email delivery, security, or other technical operations, where such access is reasonably necessary for the service they provide.
We expect service providers handling personal information on our behalf to handle that information appropriately and only for relevant purposes.
7. Data Storage and Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, for maintaining business and communication records, for providing services, or where retention is required for legal or legitimate business purposes.
The exact retention period may vary depending on the nature of the information and the reason it was collected.
When information is no longer reasonably required, we may delete, anonymise, or otherwise securely dispose of it, subject to applicable legal requirements.
8. Data Security
We take reasonable measures to protect the personal information we handle against unauthorised access, misuse, loss, alteration, or disclosure.
However, no website, internet transmission, electronic storage system, or method of communication can be guaranteed to be completely secure.
Accordingly, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted through the internet.
9. Third-Party Websites
Our website may contain links to third-party websites, platforms, or services.
We do not control the privacy practices, security, or content of third-party websites.
Once you leave our website, the third party’s own privacy policy and terms may apply. We encourage you to review the privacy practices of any external website before submitting personal information.
10. Your Choices and Requests
You may contact us regarding personal information that you have provided to us.
Depending on applicable law and the circumstances, you may request information about how your personal data is being handled, seek correction of inaccurate information, request deletion where appropriate, or withdraw consent where processing is based on consent and withdrawal is legally available.
Any request should be made using the contact details provided below.
Under India’s data-protection framework, requirements concerning notices, consent, rights, and related obligations are being implemented according to the applicable commencement schedule. Our practices and this policy may be updated accordingly.
11. Children’s Privacy
Our website is intended for businesses and general audiences and is not specifically directed toward children.
We do not knowingly request or intentionally collect personal information from children for marketing or service enquiries.
If you believe that a child has provided personal information to us through the website, please contact us so that we can review the matter and take appropriate action.
12. Business Enquiries
Information submitted through our contact form may be used to contact you about your enquiry, discuss your business requirements, explain our services, and provide relevant proposals or recommendations.
We do not consider submitting an enquiry to automatically create a client relationship or guarantee that services will be provided.
A formal client relationship begins only when the relevant commercial terms are agreed upon.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, services, technology, legal requirements, or data-handling practices.
When we make changes, the updated version will be published on this page with a revised “Last Updated” date.
You are encouraged to review this page periodically.
14. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the way your personal information is handled, you can contact us at:
XPixel Media
Location: Delhi, India
Email: work@xpixelmedia.com
Phone: 8882661849
Website: https://xpixelmedia.com/